Outage in Elastic Cloud

Connectivity instability affecting customers traversing over internet

Resolved Minor
March 05, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are investigating and responding to our monitoring of connectivity instabilities with Azure West-Europe. Only customers who traverse over the internet to reach Elastic Cloud in Azure Westeurope may be experiencing connectivity instability. We will continue to monitor, and investigate the cause along with Azure.
Components affected
Elastic Cloud App Search connectivity: Azure azure-westeurope Elastic Cloud APM connectivity: Azure azure-westeurope Elastic Cloud Elasticsearch connectivity: Azure azure-westeurope Elastic Cloud Enterprise Search connectivity: Azure azure-westeurope Elastic Cloud Kibana connectivity: Azure azure-westeurope
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/05/2025 05:33PM

The traffic issue has been mitigated, and this incident is now resolved.

IDENTIFIED about 2 months ago - at 03/05/2025 03:00PM

We are investigating and responding to our monitoring of connectivity instabilities with Azure West-Europe. Only customers who traverse over the internet to reach Elastic Cloud in Azure Westeurope may be experiencing connectivity instability.

We will continue to monitor and investigate the cause along with Azure. We will provide updates once we have new information about the incident.

IDENTIFIED about 2 months ago - at 03/05/2025 01:55PM

We are investigating and responding to our monitoring of connectivity instabilities with Azure West-Europe. Only customers who traverse over the internet to reach Elastic Cloud in Azure Westeurope may be experiencing connectivity instability.

IDENTIFIED about 2 months ago - at 03/05/2025 01:37PM

We are investigating and responding to our monitoring of connectivity instabilities with Azure West-Europe. Only customers who traverse over the internet to reach Elastic Cloud in Azure Westeurope may be experiencing connectivity instability.

We will continue to monitor, and investigate the cause along with Azure.

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