Outage in Elastic Cloud

Deployment Monitoring Impacted

Resolved Minor
March 27, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are seeing delayed ingestion of platform metrics in our azure-australiaeast region. This may impact the observability data of our customers elasticsearch deployments. This may impact deployment scale ups and scale downs, but does not impact data ingestion or any functionality of a running elasticsearch cluster. We are investigating the root cause and will inform again in the next hour.
Components affected
Elastic Cloud Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-australiaeast Elastic Cloud Deployment metrics: Azure azure-australiaeast Elastic Cloud Deployment logging: Azure azure-australiaeast
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/27/2025 05:15PM

The missing data has been successfully back-filled. All our systems are fully operational and we consider this incident resolved.

MONITORING about 2 months ago - at 03/27/2025 04:26PM

We have identified the issue of the ingestion pipeline and successfully mitigated it. Deployment observability data is currently being back-filled and will be fully available again soon.
We continue to monitor the situation and will confirm full service restoration once the data is successfully back-filled.

INVESTIGATING about 2 months ago - at 03/27/2025 03:21PM

We are seeing delayed ingestion of platform metrics in our azure-australiaeast region.
This may impact the observability data of our customers elasticsearch deployments. This may impact deployment scale ups and scale downs, but does not impact data ingestion or any functionality of a running elasticsearch cluster.
We are investigating the root cause and will inform again in the next hour.

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