Outage in Elastic Cloud

Disruption to instance memory and disk usage on cloud.elastic.co for 7.x customers

Resolved Major
April 16, 2025 - Started about 1 month ago - Lasted about 21 hours
Official incident page

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Outage Details

We've determined that some customers running 7.x Elasticsearch deployments may have issues seeing Instance memory and disk usage on cloud.elastic.co and through the deployments API. We're continuing to investigate the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/17/2025 03:09PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/17/2025 12:57AM

We have deployed a fix for this issue and are monitoring to verify 7.x Elasticsearch deployments are properly reporting memory and disk usage both on cloud.elastic.co and via the deployments API.

IDENTIFIED about 1 month ago - at 04/16/2025 08:28PM

We've identified the issue and have begun deploying the fix into several regions. We anticipate to resolve the issue in the remaining regions within the next hour.

INVESTIGATING about 1 month ago - at 04/16/2025 06:00PM

We've determined that some customers running 7.x Elasticsearch deployments may have issues seeing Instance memory and disk usage on cloud.elastic.co and through the deployments API. We're continuing to investigate the issue.

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