Outage in Elastic Cloud
Past Due Invoice Emails Incorrectly Sent
Resolved Major
Need to monitor Elastic Cloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Elastic Cloud, and never miss an outage again.
Start Free Trial
Outage Details
Components affected
Elastic Cloud Email notificationsLatest Updates ( sorted recent to last )
We are aware of an issue that caused some credit card customers to receive a "Past Due Invoice" email for their April 1 invoice, despite a successful payment. This email was sent in error and does not indicate that successfully paid invoices will be charged again. We have identified the root cause and are working with a vendor to understand options to prevent its recurrence. We apologize for the inconvenience.
We are aware of an issue that caused some credit card customers to receive a "Past Due Invoice" email for their May 1 invoice, despite a successful payment.
This email was sent in error and does not indicate that successfully paid invoices will be charged again.
We have identified the root cause and are working with a vendor to understand options to prevent its recurrence. We apologize for the inconvenience.
Latest Elastic Cloud outages
Tired of not knowing when third party vendors are down?
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3970 services available
Integrations with
