Outage in Elevate

Upstream Service Issues

Resolved Minor
July 10, 2024 - Started 11 months ago - Lasted about 2 hours
Official incident page

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Outage Details

The Elevate NOC has been informed of upstream issues impacting subscribers, and our engineering team is actively working to mitigate this event. Relative updates will be posted here as we get them. Thank you for your patience.
Components affected
Elevate Phone Elevate TV Elevate Montrose Elevate Delta Elevate Olathe Elevate Cedaredge Elevate Orchard City, Eckart, Austin Elevate Hotchkiss Elevate Paonia Elevate Crawford Elevate Dedicated Internet
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 07/10/2024 07:34PM

This incident has been resolved.

MONITORING 11 months ago - at 07/10/2024 06:14PM

Upstream routes have been restored. We will continue to monitor this event and post updates as needed. Thank you again for your patience as our engineering team and upstream partners worked to resolve this issue.

IDENTIFIED 11 months ago - at 07/10/2024 05:40PM

The Elevate NOC has been informed of upstream issues impacting subscribers, and our engineering team is actively working to mitigate this event. Relative updates will be posted here as we get them. Thank you for your patience.

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