Outage in Elevate
Outage - Southern Montrose Area
Resolved MajorIncident Report
The Elevate NOC has been made aware of an outage impacting the Southwestern Montrose Area. Fiber damage is suspected. Updates regarding this outage will be posted here as they become available. Thank you for your patience as we investigate this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 05/22/2025 10:45PM
This incident has been resolved.
IDENTIFIED
10 months ago - at 05/22/2025 09:01PM
DMEA/Elevate field crews are continuing to work on restoring services related to this outage event. Further updates will be posted as they become available. The current ETR is now 5:00 PM. Thank you for your patience.
IDENTIFIED
10 months ago - at 05/22/2025 08:02PM
DMEA/Elevate field crews are continuing to work on restoring services related to this outage event. Further updates will be posted as they become available. The current ETR is still 4:00 PM. Thank you for your patience.
IDENTIFIED
10 months ago - at 05/22/2025 06:13PM
DMEA/Elevate field crews continue to work towards full service restoration. Our estimated time for completed repairs is 4:00 PM this afternoon. Apologies for the inconvenience this event has caused, and thank you for your patience as our crews work through this damage event.
IDENTIFIED
10 months ago - at 05/22/2025 04:21PM
DMEA/Elevate field crews have located fiber damage, and restoration efforts are underway. Thank you for your patience as our crews work through this damage event.
INVESTIGATING
10 months ago - at 05/22/2025 02:58PM
The Elevate NOC has been made aware of an outage impacting the Southwestern Montrose Area. Fiber damage is suspected. Updates regarding this outage will be posted here as they become available. Thank you for your patience as we investigate this issue.
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