Elevate TV App Loading Issue

The Elevate TV application services have been restored and are operating normally. We will continue to monitor the Elevate TV service for the time being and post relevant updates as needed.

If issues persist, please clear the Elevate TV app's cache and data and/or open a technical support ticket for assistance. Thank you for your patience as we worked through this degradation event.

The Elevate Network Operations Center (NOC) has identified additional channels impacted by the ongoing TV service disruption in Delta County.

The following channels have also been confirmed as unavailable:

5 – MyNetworkTV
7 – ABC
29 – WeatherNation
30 – ESPN HD
31 – ESPN 2 HD
910 – SHOP LC
911 – Twist
950 – CourtTV Mystery
953 – Heroes & Icons
955 – Comet (KWGN)
956 – HSN 2
959 – Laff (KMGH)

Our team continues to work closely with our upstream TV services provider to gather more information and restore service as quickly as possible. We will continue to post updates here as they become available.

Service Update – Delta County Channels

We are currently experiencing an outage affecting the following Delta channels:

Channel 6 – PBS

Channel 970 – PBS Kids

Channel 971 – Create (KRMA)

Our team is actively working with our upstream provider to identify and resolve the issue as quickly as possible. At this time, there is no estimated time for restoration, but updates will be shared as soon as more information becomes available.

We appreciate your patience and apologize for any inconvenience this may cause.

Our upstream TV service provider implemented a fix yesterday evening, restoring stable functionality of the Elevate TV application. We will continue to monitor the Elevate TV service for the time being and post relevant updates as needed.

If issues persist, please clear the Elevate TV app's cache and data and/or open a technical support ticket for assistance. Thank you for your patience as we worked through this degradation event.

Important service announcement: Elevate Network Operations is aware of an intermittent Elevate TV app loading issue impacting TV subscribers. We are actively engaging with our upstream partner to investigate and will provide updates as we work to resolve this issue. We appreciate your patience!