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Outage in Elevate

TV Channel Down - Montrose County

Resolved Minor
February 11, 2026 - Started 3 months ago - Lasted 20 days
Official incident page

Incident Report

The Elevate Network Operations Center (NOC) has identified an issue affecting TV service for subscribers in Montrose County. The following channel is currently unavailable: -970 Local Access We are working with our upstream partners to gather more information and restore access as quickly as possible.
Components affected
Elevate TV

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/03/2026 12:52PM

This incident has been resolved.

IDENTIFIED 2 months ago - at 02/26/2026 05:31PM

Upstream providers made half of the intended changes to restore functionality to the 970 West Plains Local Access channel. The next maintenance window to fully restore the channel broadcast will occur on March 4th. We appreciate your patience as we continue to work closely with our upstream carrier to restore service to this channel.

IDENTIFIED 3 months ago - at 02/17/2026 11:29PM

Our upstream carrier has identified a head-end problem affecting the broadcast for this local channel. We have received a confirmed date for repair, which will be implemented on February 25th. We appreciate your patience as we continue to work closely with our upstream carrier to restore service to this channel.

IDENTIFIED 3 months ago - at 02/11/2026 11:54PM

The Elevate Network Operations Center (NOC) has identified an issue affecting TV service for subscribers in Montrose County. The following channel is currently unavailable:

-970 Local Access

We are working with our upstream partners to gather more information and restore access as quickly as possible.

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