Outage in EMnify

Delay in loading portal embedded reports

Resolved Minor

April 28, 2025 - Started 12 months ago - Lasted about 19 hours
Official incident page

Incident Report

Dear emnify Customers, We are experiencing degraded performance in the reporting section of the customer portal. Some reports may not be responsive. We are currently investigating the issue and updates will follow shortly. Kind Regards, emnify Support Team

Components affected

EMnify Data Analytics

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/29/2025 06:22AM

This incident has been resolved.

In case you are still having issues loading reports in the portal, please reach out to our Customer Support Team via our help center.

Kind regards,
emnify Support Team

MONITORING 12 months ago - at 04/28/2025 12:11PM

Dear emnify Customers,

We can confirm that the stats have recovered thus embedded reports are accessible again.

We are closely monitoring the situation.

INVESTIGATING 12 months ago - at 04/28/2025 11:48AM

Dear emnify Customers,

We are experiencing degraded performance in the reporting section of the customer portal. Some reports may not be responsive.

We are currently investigating the issue and updates will follow shortly.

Kind Regards,
emnify Support Team

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