Cellular service degradation in Spain and Portugal

Dear emnify Customers,

After further monitoring, we confirm that the overall health of Spanish and Portuguese networks has returned to normal levels.

In case you are still experiencing issues, please reach out to our Customer Support Team via the help center.

Kind regards,
emnify Support Team

Today we started to see that the overall health of Spanish and Portuguese networks is gradually returning to normal. Our tests also returned positive results.

We will continue to closely monitor.

Kind regards,
emnify Support Team

Our monitoring of these networks still shows instability, even though our tests of Spanish and Portuguese networks show positive results and we can see traffic flowing from and to these countries. We are closely monitoring the situation in Spain and Portugal, and we will publish a new update shortly.

We have confirmed that the ongoing cellular service issues in Spain and Portugal are caused by a nationwide power outage in the said countries.

We will update you as soon as the situation progresses.

Kind regards,
emnify Support Team

Dear emnify Customers,

We are currently experiencing cellular service degradation in Spain and Portugal. Devices that attempt to connect to the networks in these 2 countries may experience issues.

We are investigating and we will publish a new update shortly.

Kind regards,
emnify Support Team