Portal and API Service Degradation

Dear Customers,

As we continue to investigate the issue, we are temporarily excluding the data for Cellular usage from the Connected Devices page to ensure the rest of the page remains accessible. This functionality will be restored once the situation is stabilized.

We appreciate your patience and will keep you informed of further updates.

Best regards,

Dear Customers,

We are reaching out to inform you of an ongoing issue with our Stats API, which has been impacting the viewing of device status on the portal. We have identified the cause of the issue, and our engineering team is actively working to resolve it.

Further updates will follow shortly.

Best regards
Emnify Support Team

Dear Customers,

We have identified the cause of the issue, and our engineering team is actively working to resolve it.

We will continue to keep you updated and notify you as soon as the issue is fully resolved.

Best regards
Emnify Support Team

Dear Customers,

We are investigating an increase in errors in our Stats API, which is impacting the viewing of device status on the portal.

Our engineering team is actively working to resolve the issue.

Further updates will follow shortly.

Thank you for your understanding and patience.

Best regards
Emnify Support Team