Outage in EMnify

New events not displayed in the emnify portal

Resolved Minor
May 19, 2025 - Started about 17 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Customers, We are investigating an issue affecting the display of new events in the portal since 09:30 UTC. We will publish an update shortly.
Components affected
EMnify API EMnify User Interface
Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 05/19/2025 12:11PM

The incident has been resolved, and all events are now synchronized.

Please contact our Customer Support team if you are still experiencing any issues.

MONITORING about 17 hours ago - at 05/19/2025 10:54AM

Our team has deployed a fix, and events have started displaying. It may take up to 60 minutes for all events to appear.

We will continue to monitor the situation closely.

IDENTIFIED about 17 hours ago - at 05/19/2025 10:35AM

Our engineering team has identified the issue and is currently working on a fix. No data will be lost, and events via the Data Streamer are working as expected.

INVESTIGATING about 17 hours ago - at 05/19/2025 10:30AM

Dear Customers,

We are investigating an issue affecting the display of new events in the portal since 09:30 UTC. We will publish an update shortly.

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