Outage in EMnify
Service degradation - Tigo / Colombia
Resolved MinorIncident Report
Dear emnify customers,
We monitored service degradation affecting 2G and 3G service with Tigo Colombia between 04:22 and 05:37 UTC today. As of writing, we can see that the traffic is starting to go back to normal while our tests are yielding successful results.
We will closely monitor the situation.
Kind regards,
emnify Support Team
Components affected
EMnify Network Connectivity - Central and South America & CaribbeanOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 05/29/2025 08:26AM
The incident has been resolved.
In case you are still experiencing issues with Tigo Colombia, please submit a request to our Customer Support team.
MONITORING
5 months ago - at 05/29/2025 06:05AM
Dear emnify customers,
We monitored service degradation affecting 2G and 3G service with Tigo Colombia between 04:22 and 05:37 UTC today. As of writing, we can see that the traffic is starting to go back to normal while our tests are yielding successful results.
We will closely monitor the situation.
Kind regards,
emnify Support Team
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