Outage in EMnify
Service degradation in ap-southeast-1 breakout
Resolved Minor
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Outage Details
Dear emnify Customers,
We are currently experiencing degradation with data session management in the ap-southeast region since 09:54 UTC. New attempts to open or update data sessions may experience issues, while the data traffic of existing sessions will not be affected.
This is currently being investigated and we will post a new update shortly.
Kind regards,
emnify Support Team
Components affected
EMnify Network Connectivity - Asia-PacificLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/24/2025 01:07PM
Dear emnify Customers,
The incident has been confirmed resolved since 12:35 UTC, and we have not monitored any further issues since then.
In case you are still having issues, please reach out to our Support Team via our help center.
Kind regards,
emnify Support Team
MONITORING
3 days ago - at 06/24/2025 12:37PM
A fix has been implemented and we are starting to see the metrics returning to normal.
We will closely monitor the situation.
IDENTIFIED
3 days ago - at 06/24/2025 10:41AM
The issue has been identified, and we are applying a fix.
More updates to follow shortly.
INVESTIGATING
3 days ago - at 06/24/2025 10:25AM
Dear emnify Customers,
We are currently experiencing degradation with data session management in the ap-southeast region since 09:54 UTC. New attempts to open or update data sessions may experience issues, while the data traffic of existing sessions will not be affected.
This is currently being investigated and we will post a new update shortly.
Kind regards,
emnify Support Team
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