Outage in EMnify

Increased API error rates

Resolved Minor
July 08, 2025 - Started 15 days ago - Lasted 3 days
Official incident page

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Outage Details

Dear Customers, We are currently investigating increased API rate errors since 11:30 UTC. Further updates will follow. Emnify Support Team
Components affected
EMnify API
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 07/11/2025 06:57PM

Dear Customers,

During the past days, we have implemented measures to increase reliability of "stats" API calls. We are hereby closing this incident.

Emnify Support Team

MONITORING 13 days ago - at 07/10/2025 09:58AM

Dear Customers,

We are actively monitoring the service to ensure it remains stable and functions as expected.

Emnify Support Team

MONITORING 14 days ago - at 07/09/2025 10:06AM

Dear Customers,

We are continuing to monitor the performance of "stats" API calls. As we occasionally see sporadic errors, we are keeping this incident open.

Thanks
Emnify Support Team

MONITORING 15 days ago - at 07/08/2025 04:05PM

Dear Customers,

This is to inform you that a fix has been implemented and we are monitoring the results.

Thanks a lot
Emnify Support Team

IDENTIFIED 15 days ago - at 07/08/2025 03:07PM

Dear Customers,

We have identified the issue and currently working on a fix.

Emnify Support Team

INVESTIGATING 15 days ago - at 07/08/2025 02:48PM

Dear Customers,

We are currently investigating increased API rate errors since 11:30 UTC.

Further updates will follow.

Emnify Support Team

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