Outage in EMnify
Device-related events not loading in the portal
Resolved MinorIncident Report
Dear emnify Customer,
We are experiencing delays while processing events since 09:03 UTC. Portal and API may not display the most recent device activities.
We are working on resolving the issue, and an update will be provided shortly.
Kind regards,
emnify Support Team
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/23/2025 04:29PM
Dear emnify Customers,
The incident has been resolved, and normal processing of device events has been fully restored.
In case you are still having issues, please reach out to our Support Team via our help center.
Kind regards,
emnify Support Team
MONITORING
9 months ago - at 07/23/2025 03:54PM
A fix has been deployed, and we can confirm that device events, both via the portal and API are back to normal since 15:40 UTC.
We are closely monitoring the results.
Kind regards,
emnify Support Team
IDENTIFIED
9 months ago - at 07/23/2025 12:00PM
We are currently in the process of ingesting new events, and we expect it to eventually catch up with the processing lag. Data older than a couple of days might not be available yet.
We will publish a new update as soon as possible.
Kind regards,
emnify Support Team
IDENTIFIED
9 months ago - at 07/23/2025 09:44AM
We have located the issue, and we are working on a fix.
Further updates to follow shortly.
INVESTIGATING
9 months ago - at 07/23/2025 09:29AM
Dear emnify Customer,
We are experiencing delays while processing events since 09:03 UTC. Portal and API may not display the most recent device activities.
We are working on resolving the issue, and an update will be provided shortly.
Kind regards,
emnify Support Team
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