Outage in EMnify
Issues when updating the device status via portal/API
Resolved MinorIncident Report
Dear emnify Customers,
We have observed issues with the endpoint API over the past few days. Please be advised that updating the device status to disabled through the API and portal may also lead to the suspension of the SIM.
We have implemented a fix and are diligently monitoring the situation.
Kind regards,
emnify Support Team
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/16/2025 12:01PM
This incident has been resolved.
Should you continue to experience any issues, please do not hesitate to contact our Customer Support Team through the help center.
MONITORING
about 1 month ago - at 09/16/2025 11:40AM
We are actively monitoring the results.
IDENTIFIED
about 1 month ago - at 09/16/2025 11:17AM
Dear emnify Customers,
We have observed issues with the endpoint API over the past few days. Please be advised that updating the device status to disabled through the API and portal may also lead to the suspension of the SIM.
We have implemented a fix and are diligently monitoring the situation.
Kind regards,
emnify Support Team
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