Outage in EmploymentHero

Payroll - Platform Slowness

Resolved Major
March 18, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

The payroll platform is currently experiencing degraded performance. Our engineers are investigating urgently. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/18/2025 04:05AM

This issue has been resolved.

We apologise for any inconvenience caused.

IDENTIFIED about 1 month ago - at 03/18/2025 03:16AM

Our engineers report that we are experiencing another spike of performance degradation.

Investigations are ongoing, thank you for your continued patience.

MONITORING about 1 month ago - at 03/18/2025 02:35AM

Payroll platform performance has been restored.

Our engineers are continuing to monitor.

INVESTIGATING about 1 month ago - at 03/18/2025 02:20AM

The payroll platform is currently experiencing degraded performance.

Our engineers are investigating urgently.

Thank you for your patience.

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