Outage in EmploymentHero
Payroll - Platform Slowness
Resolved MajorIncident Report
The payroll platform is currently experiencing degraded performance.
Our engineers are investigating urgently.
Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 03/18/2025 04:05AM
This issue has been resolved.
We apologise for any inconvenience caused.
IDENTIFIED
12 months ago - at 03/18/2025 03:16AM
Our engineers report that we are experiencing another spike of performance degradation.
Investigations are ongoing, thank you for your continued patience.
MONITORING
12 months ago - at 03/18/2025 02:35AM
Payroll platform performance has been restored.
Our engineers are continuing to monitor.
INVESTIGATING
12 months ago - at 03/18/2025 02:20AM
The payroll platform is currently experiencing degraded performance.
Our engineers are investigating urgently.
Thank you for your patience.
Latest EmploymentHero outages
HR - Degraded Performance - about 1 month ago
HR - Errors when onboarding (NZ) - about 2 months ago
HR - Time off page is currently not loading - about 2 months ago
HR - 503 error when making a request to HR Open API. - 3 months ago
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