Outage in EmploymentHero

HR - 503 error when making a request to HR Open API.

Resolved Minor
December 16, 2025 - Started 28 days ago - Lasted about 2 hours
Official incident page

Incident Report

Our engineers are currently investigating the cause of the 503 error when making a request to the HR API. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 12/16/2025 11:52PM

This issue has been resolved and the API is functioning as expected.

Thank you.

IDENTIFIED 28 days ago - at 12/16/2025 11:43PM

Our engineers have identified the issue and are currently working on a resolution.

INVESTIGATING 28 days ago - at 12/16/2025 11:10PM

Our engineers are continuing to investigate this issue.

INVESTIGATING 28 days ago - at 12/16/2025 10:21PM

Our engineers are currently investigating the cause of the 503 error when making a request to the HR API.

Thank you for your patience.

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