Outage in EmploymentHero
HR - Error when accessing Asset Register
Resolved MajorIncident Report
Summary AI Generated
EmploymentHero experienced a major incident where customers were unable to access the Asset Register feature on secure.employmenthero.com. Engineers identified and resolved the issue after 2.1 hours of investigation and remediation work.
Our engineers are currently investigating the issue preventing customers from accessing the Asset Register.
Thank you for your patience.
Components affected
EmploymentHero secure.employmenthero.comNeed to monitor EmploymentHero outages?
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 03/25/2026 03:06AM
This issue has been resolved.
Thank you.
IDENTIFIED
6 days ago - at 03/25/2026 01:46AM
Our engineers have identified the issue and are working on a fix.
INVESTIGATING
6 days ago - at 03/25/2026 01:03AM
Our engineers are currently investigating the issue preventing customers from accessing the Asset Register.
Thank you for your patience.
Latest EmploymentHero outages
HR - Timesheet editing - erroring under certain scenarios. - about 1 month ago
HR - Degraded Performance - about 2 months ago
HR - Errors when onboarding (NZ) - 2 months ago
HR - Time off page is currently not loading - 3 months ago
HR - 503 error when making a request to HR Open API. - 3 months ago
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