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Outage in EmploymentHero

HR - Error when accessing Asset Register

Resolved Major
March 24, 2026 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

EmploymentHero experienced a major incident where customers were unable to access the Asset Register feature on secure.employmenthero.com. Engineers identified and resolved the issue after 2.1 hours of investigation and remediation work.

Our engineers are currently investigating the issue preventing customers from accessing the Asset Register. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/25/2026 03:06AM

This issue has been resolved.

Thank you.

IDENTIFIED about 1 month ago - at 03/25/2026 01:46AM

Our engineers have identified the issue and are working on a fix.

INVESTIGATING about 1 month ago - at 03/25/2026 01:03AM

Our engineers are currently investigating the issue preventing customers from accessing the Asset Register.

Thank you for your patience.

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