EmploymentHero experienced a major platform outage affecting secure.employmenthero.com that lasted 24.8 hours. The incident began with system performance issues that escalated to a complete system outage, preventing users from accessing the HR platform. Engineers implemented a fix and monitored the system before fully resolving the incident.
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This incident has been resolved.
Thank you for your patience.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
We are now experiencing a system outage and our engineers are working to rectify ASAP.
Issue identified, engineers are applying a fix
We are currently investigating and issue with system performance across our platform. Our Engineers are investigating.
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