Outage in EmploymentHero
HR Platform showing 'Unauthorised Error' when attempting to access a number of settings.
Resolved MajorIncident Report
Summary AI Generated
Multiple HR platform settings on secure.employmenthero.com were inaccessible due to an 'Unauthorised Error', affecting Recruitment, Notifications, Leave Allowance Templates, Work Types, Classifications, and Employee File Workflows. The issue lasted approximately 2.5 hours before a fix was identified and implemented. The incident has since been fully resolved.
Currently, users are unable to access the following settings:
- Recruitment
- My Notifications
- Leave Allowance Templates
- Work Types
- Classifications
- Employee File Workflows
We are actively investigating this issue.
Components affected
EmploymentHero secure.employmenthero.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/23/2026 08:50AM
This incident has been resolved.
IDENTIFIED
about 1 month ago - at 06/23/2026 06:47AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 06/23/2026 06:19AM
Currently, users are unable to access the following settings:
- Recruitment
- My Notifications
- Leave Allowance Templates
- Work Types
- Classifications
- Employee File Workflows
We are actively investigating this issue.
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