Outage in EmploymentHero
HR - Platform slowness / intermittent error 500s
Resolved MajorIncident Report
Summary AI Generated
EmploymentHero's platform experienced significant slowness and intermittent 500 errors affecting secure.employmenthero.com for 19.6 hours. Engineers identified the root cause and implemented mitigation measures to restore normal performance. The issue was resolved after a monitoring period to ensure stability.
Our engineers are currently investigating the cause of the degraded platform performance.
Thank you for your patience.
Components affected
EmploymentHero secure.employmenthero.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 06/01/2026 11:58PM
After monitoring, this issue has been confirmed as resolved. Thank you
MONITORING
6 days ago - at 06/01/2026 05:43AM
Our engineers have mitigated the issue and are currently monitoring.
IDENTIFIED
6 days ago - at 06/01/2026 05:19AM
Our engineers are continuing with their mitigation work.
We apologise for the continued disruption.
INVESTIGATING
6 days ago - at 06/01/2026 04:49AM
Our engineers have identified the cause and are currently working on mitigation.
Thank you.
INVESTIGATING
6 days ago - at 06/01/2026 04:22AM
Our engineers are currently investigating the cause of the degraded platform performance.
Thank you for your patience.
Latest EmploymentHero outages
HR - HR system notifications not sending - 6 days ago
HR - Platform performance degraded. - 12 days ago
HR - Platform Outage - about 1 month ago
Degraded Payroll Platform Performance - about 1 month ago
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