Outage in EmploymentHero
HR > Payroll sync impacting expenses.
Resolved MajorIncident Report
Summary AI Generated
EmploymentHero experienced a major incident where timesheet synchronization between HR and payroll systems failed for some customers, impacting expense processing. The issue affected secure.employmenthero.com and lasted 14.1 hours before engineers successfully mitigated and resolved the synchronization problem.
Our engineers are currently investigating an issue preventing the sync of timesheets between HR and EH payroll for some customers.
Thank you for your patience.
Components affected
EmploymentHero secure.employmenthero.comTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 04/07/2026 09:31PM
Monitoring has confirmed this issue was resolved.
MONITORING
21 days ago - at 04/07/2026 08:19AM
This issue has been mitigated and is currently being monitored.
INVESTIGATING
21 days ago - at 04/07/2026 07:49AM
Our engineers are still working to identify the cause of this issue.
Thank you.
INVESTIGATING
21 days ago - at 04/07/2026 07:28AM
Our engineers are currently investigating an issue preventing the sync of timesheets between HR and EH payroll for some customers.
Thank you for your patience.
Latest EmploymentHero outages
HR - Error when accessing Asset Register - about 1 month ago
HR - Timesheet editing - erroring under certain scenarios. - 2 months ago
HR - Degraded Performance - 3 months ago
HR - Errors when onboarding (NZ) - 3 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
