Outage in EmploymentHero

HR > Payroll sync impacting expenses.

Major

April 07, 2026 - Started about 3 hours ago
Official incident page

Incident Report

Our engineers are currently investigating an issue preventing the sync of timesheets between HR and EH payroll for some customers. Thank you for your patience.

Components affected

EmploymentHero secure.employmenthero.com

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Latest Updates ( sorted recent to last )

MONITORING about 2 hours ago - at 04/07/2026 08:19AM

This issue has been mitigated and is currently being monitored.

INVESTIGATING about 2 hours ago - at 04/07/2026 07:49AM

Our engineers are still working to identify the cause of this issue.

Thank you.

INVESTIGATING about 3 hours ago - at 04/07/2026 07:28AM

Our engineers are currently investigating an issue preventing the sync of timesheets between HR and EH payroll for some customers.

Thank you for your patience.

Latest EmploymentHero outages

HR - Error when accessing Asset Register - 13 days ago

HR - Timesheet editing - erroring under certain scenarios. - about 1 month ago

HR - Degraded Performance - 2 months ago

HR - Errors when onboarding (NZ) - 3 months ago

HR - Time off page is currently not loading - 3 months ago

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