Outage in EmploymentHero

HR - Timesheet editing - erroring under certain scenarios.

Resolved Minor

February 24, 2026 - Started about 15 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

EmploymentHero experienced a minor incident where some customers encountered errors when editing timesheets through the timesheet management page. The issue affected the secure.employmenthero.com platform for 1.6 hours. Engineers identified the root cause and deployed a fix to resolve the timesheet editing functionality.

Some customers may receive an error when editing timesheets through the timesheet management page. Our engineers have identified the cause and a fix is expected within the hour. Thank you for your patience.

Components affected

EmploymentHero secure.employmenthero.com

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Latest Updates ( sorted recent to last )

RESOLVED about 13 hours ago - at 02/24/2026 08:43AM

This incident has been resolved.

INVESTIGATING about 14 hours ago - at 02/24/2026 08:16AM

Our engineers are still in the process of deploying the fix. Apologies for the delay.

INVESTIGATING about 15 hours ago - at 02/24/2026 07:07AM

Some customers may receive an error when editing timesheets through the timesheet management page.

Our engineers have identified the cause and a fix is expected within the hour.

Thank you for your patience.

Latest EmploymentHero outages

HR - Degraded Performance - 20 days ago

HR - Errors when onboarding (NZ) - about 1 month ago

HR - Time off page is currently not loading - about 1 month ago

HR - 503 error when making a request to HR Open API. - 2 months ago

Some Payruns getting stuck - 2 months ago

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