Outage in EmploymentHero
HR - Errors when onboarding (NZ)
Resolved MinorIncident Report
Our engineers are currently investigating reports of customers in NZ receiving an error when attempting to onboard Employees.
Quick-Add & CSV imports are still available as an alternative.
Thank you for your patience
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 01/19/2026 04:46AM
This issue has been resolved.
Thank you.
INVESTIGATING
16 days ago - at 01/19/2026 03:17AM
Our engineers have identified the underlying cause and are currently working on a fix.
Thank you for your patience.
INVESTIGATING
16 days ago - at 01/19/2026 01:57AM
Our engineers are currently investigating reports of customers in NZ receiving an error when attempting to onboard Employees.
Quick-Add & CSV imports are still available as an alternative.
Thank you for your patience
Latest EmploymentHero outages
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HR - 503 error when making a request to HR Open API. - about 2 months ago
Some Payruns getting stuck - about 2 months ago
HR - Side bar navigation - 2 months ago
Payroll - STP report submission error. - 2 months ago
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