Outage in Exclaimer
Message delivery issues
Resolved MinorIncident Report
Exclaimer engineers have identified a global issue with Azure that is impacting our ability to handle messages, as new compute resource cannot currently be created to handle demand, and as such customers in AU might experience issues with message delivery.
You can look to disable the Mail flow rule ‘Identify messages to send to Exclaimer Cloud’ to restore mail flow.
We will continue to monitor the performance to ensure that the service fully recovers, and provide any updates received by Microsoft. They currently anticipate the fix for this will be in place by 00:00 UTC.
If you are experiencing any other issues with Exclaimer at this time, please contact our support team right away.
Components affected
Exclaimer Mail Routing - Office 365Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/02/2026 11:59PM
Azure service has been restored, and services have scaled up as required, we are no longer seeing any issues within our service as a consequence.
If you are continuing to experience issues within Exclaimer at this time, please don't hesitate to reach out to our support team, who will be happy to help!
MONITORING
3 months ago - at 02/02/2026 11:33PM
Scaling capability appears to have been restored by Microsoft, we're now monitoring our service to ensure it recovers to full capacity.
IDENTIFIED
3 months ago - at 02/02/2026 11:10PM
Exclaimer engineers have identified a global issue with Azure that is impacting our ability to handle messages, as new compute resource cannot currently be created to handle demand, and as such customers in AU might experience issues with message delivery.
You can look to disable the Mail flow rule ‘Identify messages to send to Exclaimer Cloud’ to restore mail flow.
We will continue to monitor the performance to ensure that the service fully recovers, and provide any updates received by Microsoft. They currently anticipate the fix for this will be in place by 00:00 UTC.
If you are experiencing any other issues with Exclaimer at this time, please contact our support team right away.
Latest Exclaimer outages
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Multiple signatures appearing in some messages - 15 days ago
Issues accessing Exclaimer Portal for some users - 29 days ago
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