F5 Distributed Cloud Outage History

F5 Distributed Cloud launched a new Regional Edge cluster in Chicago (ch2-chi) to enhance redundancy and fault tolerance for their North America infrastructure. The new cluster went live on April 23, 2026 at 4:00 AM UTC, providing improved failover capabilities and better workload distribution across the regional network. This was a planned infrastructure expansion rather than an incident, aimed at strengthening service reliability and availability.

F5 Distributed Cloud experienced delays in Global Log Receiver (GLR) log streaming and access log visibility in the console for 15.3 hours. Core services and traffic flow remained fully operational throughout the incident, with only log streaming affected. The issue was resolved with live log visibility restored and all delayed logs successfully backfilled.

F5 Distributed Cloud launched a new Regional Edge cluster in Atlanta (At1-atl) to enhance redundancy and fault tolerance across their North America infrastructure. The new cluster went live on April 16, 2026 at 4:00 AM UTC, improving failover capabilities and traffic management for users in the region. The deployment was successfully completed as scheduled with no service disruptions reported.

F5 Distributed Cloud experienced intermittent DNS resolution failures affecting CDN traffic in the European region for 16.9 hours. The issue was caused by connectivity failures that prevented customers from reaching certain endpoints or services relying on DNS lookups. The team implemented a workaround to stabilize services and later applied a permanent resolution, with all services returning to normal operation.

F5 Distributed Cloud experienced intermittent DNS resolution failures affecting the CDN domain in the U.S. region for 5.2 hours, causing customers to experience occasional failures when accessing endpoints or services that rely on DNS lookups. The engineering team completed remediation steps and fully restored all impacted services to normal operation.

F5 Distributed Cloud launched a new Regional Edge cluster Mil1-Mil (Milan) to enhance redundancy and fault tolerance for their EU Regional Edge infrastructure. The Customer Dashboard was affected during the 175-hour deployment period from March 26-27, 2025 through April 3, 2026. The Milan site went live successfully and is now operating stably, providing improved failover capabilities and workload distribution for users in the region.

F5 Distributed Cloud experienced a service degradation affecting CDN purge operations for 1.5 hours, while CDN traffic delivery and other console services remained fully operational. The issue was identified and investigated by the F5 team, with CDN purge functionality fully restored and operating as expected. The incident was resolved without impact to actual content delivery services.

F5 Distributed Cloud investigated reports of service degradation affecting their CDN service starting at 08:20 AM UTC on March 25, 2026. The incident was resolved after 2.9 hours when it was determined to be a non-service-impacting event with no actual impact to traffic or core services. Services returned to normal operation and the team continued monitoring for stability.

F5 Distributed Cloud experienced a service degradation affecting the Global Log Receiver (GLR) functionality, causing delays in log streaming and making logs for newly created objects temporarily unavailable in the console dashboard. The incident lasted 67.3 hours, during which all core console services and network traffic remained fully operational with no business impact. The team successfully restored GLR processing, recovered backfill logs, and returned live log visibility to normal operations.

F5 Distributed Cloud experienced service degradation affecting access logs and metrics visualization for 6.3 hours starting at 16:58 UTC on March 14, 2026. The incident impacted users' ability to view access logs in the Distributed Cloud platform, affecting their operational monitoring capabilities. The service was fully restored by 23:20 UTC the same day.