Outage in Factorial

German domain factorialhr.de unavailable

Resolved Major
November 22, 2024 - Started 4 months ago - Lasted 3 days
Official incident page

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Outage Details

There is an issue with the German domain name (factorialhr.de). The public website and customer pages using it are currently unreachable. We have identified the problem and are working on a fix. Meanwhile, users can still access the application at https://app.factorialhr.com/ We apologize for the inconvenience caused. Next update: before Monday 25th Nov. 12:00 UTC
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 11/25/2024 03:32PM

The issue has been resolved, factorialhr.de is now serving again our website.

IDENTIFIED 4 months ago - at 11/25/2024 07:44AM

The issue is still ongoing, but we expect more information today when the German DNS registry resolves our open request.

IDENTIFIED 4 months ago - at 11/22/2024 08:21PM

There is an issue with the German domain name (factorialhr.de). The public website and customer pages using it are currently unreachable. We have identified the problem and are working on a fix.

Meanwhile, users can still access the application at https://app.factorialhr.com/

We apologize for the inconvenience caused.

Next update: before Monday 25th Nov. 12:00 UTC

Latest Factorial outages

Slower response times and timeouts - about 1 month ago
Unusual web traffic volume altering performance of the app - about 2 months ago
Service outage caused by unresponsive database - about 2 months ago
Sporadic errors using the application - 2 months ago
Increased latency and error rates - 4 months ago

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