Outage in Factorial

Unusual web traffic volume altering performance of the app

Resolved Minor
January 24, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Need to monitor Factorial outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Factorial, and never miss an outage again.
Start Free Trial

Outage Details

As of 11:00 UTC / 12:00 CET, we have observed a significant increase in requests to our application, resulting in performance degradation. We are implementing mitigation measures to restore service quality while we keep investigating the root cause of the issue. We appreciate your patience and will provide further updates as we work to resolve this matter.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/24/2025 03:43PM

Traffic levels have been stable and back to the usual levels for a while.

MONITORING about 2 months ago - at 01/24/2025 12:37PM

Our actions have stabilized the system and the application is now performing normally. While the number of requests has greatly reduced, we keep investigating to understand the origin of the spike.

INVESTIGATING about 2 months ago - at 01/24/2025 11:41AM

As of 11:00 UTC / 12:00 CET, we have observed a significant increase in requests to our application, resulting in performance degradation. We are implementing mitigation measures to restore service quality while we keep investigating the root cause of the issue.

We appreciate your patience and will provide further updates as we work to resolve this matter.

Don't be the last to know when your dependencies go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3846 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook