Outage in Fathom Video

AI provider outage: some AI Summaries and Action Items failing to generate

Resolved Minor
April 08, 2025 - Started 20 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Fathom Video Post-Call Processing
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 04/08/2025 04:20PM

This incident has been resolved.

MONITORING 20 days ago - at 04/08/2025 04:05PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 20 days ago - at 04/08/2025 03:08PM

We are currently investigating this issue.

Latest Fathom Video outages

Degraded system performance - 10 days ago
Notetakers may be slow to or fail to join calls - about 2 months ago
AI provider outage: some AI Summaries and Action Items failing to generate - about 2 months ago
AI provider outage: some AI Summaries and Action Items failing to generate - about 2 months ago
AI provider outage: some AI Summaries and Action Items failing to generate - about 2 months ago

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