Outage in Fidel
Amex Transaction Data Delays
Resolved Minor
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Outage Details
Components affected
Fidel APILatest Updates ( sorted recent to last )
This issue has been resolved by Amex. Authorisation transactions are now being delivered in real-time. We will continue to monitor the situation closely.
The Amex team is continuing to work on this issue. We continue to experience an impact on the delivery of Amex authorisations. Despite the delays clearing transactions are currently being processed and delivered successfully.
We are currently experiencing delays on Amex authorisation and clearing transaction data. We have escalated this to our partners at Amex and will share an update when we have a resolution.
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