Outage in Fidel
Mastercard Card Enrolment Failures
Resolved Minor
October 29, 2024 - Started about 1 year ago
- Lasted about 5 hours
Incident Report
We are currently experiencing an issue impacting the card enrollment services on our platform (exclusive to Mastercard).
The root cause appears to be an outage or disruption on Mastercard side, though we are actively investigating to confirm and resolve the issue as soon as possible.
We will keep you updated as more information becomes available, and please rest assured that we are working diligently to restore full functionality. Thank you for your patience and understanding.
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