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The issue is now resolved, and going forward tech collections will apply to the Customer Card as expected.
An issue has been identified causing tech collections to not be applied to the Customer Card as expected within some databases. A fix is planned to go live tonight to resolve this issue.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
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