Outage in Files.com

Delays To Batch and Scheduled Operations

Resolved Major

April 19, 2023 - Started almost 3 years ago - Lasted 42 minutes
Official incident page

Incident Report

We are investigating reports of delays to batch and scheduled operations, including but not limited to scheduled and ad-hoc syncs, moves, copies, file transformations, automations, webhooks, batch deletes, email delivery, previews, and similar batch operations. This situation should not affect real-time operations such as FTP, SFTP, AS2, and other operations where Files.com acts as a server.

Components affected

Files.com Webhook API

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 04/19/2023 02:53PM

This incident has been resolved.

INVESTIGATING almost 3 years ago - at 04/19/2023 02:22PM

We are investigating reports of delays to batch and scheduled operations, including but not limited to scheduled and ad-hoc syncs, moves, copies, file transformations, automations, webhooks, batch deletes, email delivery, previews, and similar batch operations.

This situation should not affect real-time operations such as FTP, SFTP, AS2, and other operations where Files.com acts as a server.

Latest Files.com outages

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