Outage in Files.com
Elevated email error rates
Resolved Minor
Need to monitor Files.com outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Files.com, and never miss an outage again.
Start Free Trial
Outage Details
Components affected
Files.com RestAPILatest Updates ( sorted recent to last )
We have resolved the issue causing elevated error rates on outbound emails sent from Files.com. This incident occurred between the times of 3:32 AM Pacific Time on March 23rd, 2024 and 8:48 AM Pacific Time on March 25th, 2024.
We will follow up with an Incident Report within ten (10) business days including the root cause and steps taken to address the root cause.
Unfortunately, emails that failed to send during this incident cannot be recovered and resent. We apologize for the impact that this may have had on your operations.
If you need additional support, please do not hesitate to contact our Customer Support team by email or phone.
We are investigating elevated error rates related to outbound emails sent by Files.com. This impacts any emails, including password reset requests, email 2-FA codes, and activity notifications.
Latest Files.com outages
Start monitoring all your vendors in just 5 minutes
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3278 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime