Outage in Files.com

SFTP Entirely Down – All Regions - SFTP Service Only: Service Outage SFTP only

Resolved Major
September 10, 2024 - Started 3 months ago - Lasted 21 minutes
Official incident page

Need to monitor Files.com outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Files.com, and never miss an outage again.
Start Free Trial

Outage Details

SFTP only: We are investigating a major outage of the SFTP service on Files.com in all regions.
Components affected
Files.com SFTP
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/10/2024 11:19AM

We have resolved a major partial outage of the Files.com service in all regions.

This outage affected all services except for the Files.com API.

This incident occurred between the times of 3:08am and 4:09am Pacific Time.

We are compiling a Root Cause Analysis that we will post here.

IDENTIFIED 3 months ago - at 09/10/2024 11:11AM

SFTP only: We are investigating elevated error rates on the SFTP service on Files.com in all regions.

INVESTIGATING 3 months ago - at 09/10/2024 11:00AM

SFTP only: We are investigating a major outage of the SFTP service on Files.com in all regions.

Be the first to know when Files.com and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime