Outage in Files.com
SFTP Entirely Down – All Regions - SFTP Service Only: Service Outage SFTP only
Resolved MajorIncident Report
SFTP only: We are investigating a major outage of the SFTP service on Files.com in all regions.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 09/10/2024 11:19AM
We have resolved a major partial outage of the Files.com service in all regions.
This outage affected all services except for the Files.com API.
This incident occurred between the times of 3:08am and 4:09am Pacific Time.
We are compiling a Root Cause Analysis that we will post here.
IDENTIFIED
about 1 year ago - at 09/10/2024 11:11AM
SFTP only: We are investigating elevated error rates on the SFTP service on Files.com in all regions.
INVESTIGATING
about 1 year ago - at 09/10/2024 11:00AM
SFTP only: We are investigating a major outage of the SFTP service on Files.com in all regions.
Latest Files.com outages
Google Safe Browsing is falsely reporting the Files.com login page as a "Dangerous Site" if it is navigated to directly - 3 months ago
Inability to login: Unencrypted FTP connections only - 3 months ago
FTP and SFTP services only: Elevated error rates - 9 months ago
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