Check if Firefox Relay is down, official outages, user-reported issues, and outages map.
Firefox Relay is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 13 incidents since started monitoring Firefox Relay status in October 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Firefox Relay outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Sep 19, 2025
01:14 PM EDT
|
Minor
We are currently investigating an issue with phone masking.
|
about 3 hours |
|
Jan 15, 2025
02:42 PM EST
|
Major
We are currently investigating this issue.
|
about 3 hours |
|
Jan 02, 2025
11:42 AM EST
|
Major
We are currently experiencing issues affecting the following services:
Receiving phone calls...
|
about 4 hours |
|
Dec 04, 2024
03:34 PM EST
|
Minor
We are currently investigating the issue.
|
28 minutes |
|
Nov 19, 2024
02:44 PM EST
|
Minor
We are currently monitoring an issue where some Mozilla VPN users are unable to access their subs...
|
about 4 hours |
|
Mar 28, 2024
12:13 PM EDT
|
Major
We are currently investigating an issue with Relay.
|
about 3 hours |
|
Oct 17, 2023
11:02 AM EDT
|
Minor
We are aware of an issue with the GMX email provider and are currently investigating.
|
1 day |
|
Nov 29, 2022
10:09 AM EST
|
Major
Relay Phone Masking users currently cannot register for a new phone number, this will primarily i...
|
about 2 hours |
|
Oct 27, 2022
12:10 PM EDT
|
Minor
Relay Phone Masking users currently cannot register for a new phone number, this will primarily i...
|
about 3 hours |
|
Aug 29, 2022
04:09 PM EDT
|
Minor
We are currently investigating an issue that is causing email delivery to be delayed longer than ...
|
Ongoing |
See what users are saying about Firefox Relay issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Not forwarding real and test mails.
It takes minutes until the e-mails arrive in your Inbox..
Eric - The service is just not working. I can't even send emails to my own alias.
Marcel - No mail have been received .....
Leo - Doesn't recieve any mails within 30 mins each.
Max - relayed email take ages to get to my mail - over 30 minutes .
Pierre - expected e-mails not arriving.
Alaina - It is trying and failing to load its main page and the accounts page. I get a page saying "502 Bad Gateway: nginx" I have tried multiple times. Emails are not being forwarded sucessfully, either..
Brian - Not getting email, can't access console.
Jay - From multiple devices, getting either login issues or "502 Bad Gateway" for the address https://relay.firefox.com/. .
CM - Emails are not being forwarded and dashboard does not show any record of them. I have sent multiple test messages..
| Component | Status |
|---|---|
| relay.firefox.com | OK |
Firefox Relay is a privacy service that creates email aliases to protect user's real email addresses from spam and tracking.
Monitoring Firefox Relay since October 2022
3 incidents in 2025
IsDown is a status page aggregator that monitors if Firefox Relay and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Firefox Relay, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Firefox Relay (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Firefox Relay's 1 component. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Firefox Relay and other services.
IsDown checks Firefox Relay official status page for major/minor outages or downtimes. A major outage is when Firefox Relay experiences a critical issue that severely affects one or more services/regions. A minor incident is when Firefox Relay experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Firefox Relay outage, we send you an alert and update your dashboard and status page.
Firefox Relay and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Firefox Relay status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Firefox Relay publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Firefox Relay and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Firefox Relay but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Firefox Relay and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Firefox Relay and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Firefox Relay down?'
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While Downdetector relies on user-submitted reports to detect Firefox Relay outages, IsDown monitors Firefox Relay's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Firefox Relay status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Firefox Relay in a single dashboard. | ||
| Instant Firefox Relay outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Firefox Relay official status and user-reported issues. | ||
| Maintenance feed for Firefox Relay | ||
| Granular alerts filtering by Firefox Relay components and regions. |
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Firefox Relay isn't down. You can check Firefox Relay status and incident details on the top of the page. IsDown continuously monitors Firefox Relay official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Firefox Relay is currently operational. You can check Firefox Relay status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Firefox Relay being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Firefox Relay official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Firefox Relay last outage was on September 19, 2025 with the title "Relay Phone Masking Issue"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Firefox Relay and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Firefox Relay is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Firefox Relay's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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