Outage in Fivetran

Multiple NetSuite connectors are failing with a NullPointerException

Resolved Minor
June 20, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

The issue has been identified and we are working to resolve it.
Components affected
Fivetran NetSuite SuiteAnalytics
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/20/2024 04:58AM

This incident has been resolved.

MONITORING 5 months ago - at 06/20/2024 04:12AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 06/20/2024 02:32AM

There was a recent deployment related to addition of FingerprintProvider service which started causing issue with the sync. We are working towards reverting the changes to fix the issue.

IDENTIFIED 5 months ago - at 06/20/2024 01:32AM

The issue has been identified and we are working to resolve it.

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