Outage in Flexera

Flexera One – SaaS Manager – NA – Managed Applications Not Loading

Resolved Major
February 28, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Incident Description: We are currently experiencing service interruption impacting the SaaS Manager application in the NA region. Customers may encounter intermittent errors or slow response times attempting to access the Managed SaaS Applications. No impact on EU customers. Priority: 2 Restoration Activity: Technical teams have been engaged and are investigating.
Components affected
Flexera SaaS Manager - North America
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/28/2023 04:47PM

This incident has been resolved.

MONITORING over 2 years ago - at 02/28/2023 03:56PM

Technicians have identified some of the impacted services and segregated them to prevent them from affecting UI-facing services. Health checks have also confirmed that services have returned to their stable state. We are continuing to monitor the environment.

INVESTIGATING over 2 years ago - at 02/28/2023 02:43PM

Incident Description: We are currently experiencing service interruption impacting the SaaS Manager application in the NA region. Customers may encounter intermittent errors or slow response times attempting to access the Managed SaaS Applications. No impact on EU customers.

Priority: 2

Restoration Activity: Technical teams have been engaged and are investigating.

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