Outage in Flexera
Software Vulnerability Research unable to send SMS
Resolved Major
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Outage Details
Components affected
Flexera Software Vulnerability ResearchLatest Updates ( sorted recent to last )
This incident has been resolved.
The issue has been identified - we are waiting for our vendor to restore the SMS service.
Software Vulnerability Research is unable to send SMS messages to customers in the United States. We are working to resolve this as soon as possible.
As a workaround for 2FA, consider using token-based 2FA as described here: https://docs.flexera.com/svr/ug/Content/helplibrary/Token_Based_Two_Factor_Authentication.htm
For help, please contact support. +1 630-332-5957 or +1 877-279-3781 Toll-free
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