Outage in Flexera

Cloud Management Platform- NAM , Europe & APAC- Slowness in provisioning infrastructure

Resolved Minor
September 04, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have been alerted to a problem affecting our Cloud Management Platform in NAM , APAC & Europe regions. The impacted customers may experience slowness/errors in provisioning infrastructure. Priority: P3 Restoration activity: Our technical teams are actively involved and are evaluating the situation. Additionally, we are exploring potential solutions to rectify the issue as quickly as possible.
Components affected
Flexera Self-Service - Shard 4 Flexera Cloud Management Dashboard - Shard 3 Flexera Cloud Management Dashboard - Shard 4 Flexera Self-Service - Shard 3
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/04/2024 05:35AM

This incident has been resolved.

MONITORING 4 months ago - at 09/04/2024 04:33AM

This incident was caused by a brief connectivity issue that self-restored . Our teams are currently monitoring the services to ensure ongoing stability.

IDENTIFIED 4 months ago - at 09/04/2024 04:09AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 09/04/2024 03:31AM

We have been alerted to a problem affecting our Cloud Management Platform in NAM , APAC & Europe regions. The impacted customers may experience slowness/errors in provisioning infrastructure.

Priority: P3

Restoration activity:
Our technical teams are actively involved and are evaluating the situation. Additionally, we are exploring potential solutions to rectify the issue as quickly as possible.

Latest Flexera outages

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Flexera One - IT Asset Management - EU - Inventory Data Processing Delayed - 23 days ago
Snow Atlas - APAC, UK South & West Europe - SAM Core Errors - about 1 month ago
Snow Atlas - West Europe & East US 2 - SAM Core Permission Errors - about 1 month ago

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