Outage in Flexera

Flexera One - IT Asset Management - US- Application Server Connectivity Issues

Resolved Minor
September 23, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Incident Description: We are currently investigating an issue affecting the IT Asset Management (ITAM) platform in the NA region. As a result, some customers may experience issues while connecting to app servers and and certain UI components may fail to load. Priority: P1 Restoration activity: Our teams swiftly identified the root cause of the issue and implemented the necessary restorative measures to address it. We are closely monitoring the platform to ensure stability and to detect any potential recurrences.
Components affected
Flexera FlexNet Manager Suite US Batch Processing System Flexera FlexNet Manager Suite US Business Reporting Flexera FlexNet Manager Suite US Login Page Flexera FlexNet Manager Suite US Beacon Communication Flexera FlexNet Manager Suite US Inventory Upload
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/23/2024 09:17AM

This incident has been resolved.

MONITORING 3 months ago - at 09/23/2024 06:33AM

Incident Description:
We are currently investigating an issue affecting the IT Asset Management (ITAM) platform in the NA region. As a result, some customers may experience issues while connecting to app servers and and certain UI components may fail to load.

Priority: P1

Restoration activity:
Our teams swiftly identified the root cause of the issue and implemented the necessary restorative measures to address it. We are closely monitoring the platform to ensure stability and to detect any potential recurrences.

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