Outage in Flexera

Cloud Management Platform - NAM- Self-Service Shard 4 -Potential Errors while launching Cloud Apps or performing custom actions

Resolved Minor
October 01, 2024 - Started 3 months ago - Lasted 1 day
Official incident page

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Outage Details

Incident Description: Our team has identified a potential issue that could impact customers using the Cloud Management Platform (CMP) on Self-Service Shard 4. As a result, customers may experience errors when launching Cloud Apps. They might also face intermittent custom operation failures. Priority: P2 Restoration activity: Our technical teams are actively involved and are evaluating the situation. Additionally, we are exploring potential solutions to rectify the issue as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/02/2024 02:59PM

This incident has been resolved.

MONITORING 3 months ago - at 10/01/2024 10:05AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 10/01/2024 09:43AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 10/01/2024 08:47AM

Incident Description:
Our team has identified a potential issue that could impact customers using the Cloud Management Platform (CMP) on Self-Service Shard 4. As a result, customers may experience errors when launching Cloud Apps. They might also face intermittent custom operation failures.

Priority: P2

Restoration activity:
Our technical teams are actively involved and are evaluating the situation. Additionally, we are exploring potential solutions to rectify the issue as quickly as possible.

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