Outage in Flexera
Flexera One UI - All Regions - Access Disruption
Resolved MinorIncident Report
Summary AI Generated
Flexera One UI experienced access disruption across all regions (NA, EU, APAC) for 1 hour 56 minutes, preventing new user logins while existing sessions remained functional. The issue was caused by a configuration change affecting UI access controls and impacted multiple components including IT Asset Management, Cloud Cost Optimization, and Cloud License Management services. The problem was resolved by reverting the problematic configuration change, restoring normal access to the platform.
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT
Incident End Time: March 18, 2026, 04:35 AM CT
Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
Components affected
Flexera IT Asset Management - US SaaS Manager Flexera IT Asset Management - EU SaaS Manager Flexera IT Visibility US Flexera IT Asset Management - EU Beacon Communication Flexera IT Asset Management - US Beacon Communication Flexera IT Asset Management - US Inventory Upload Flexera IT Asset Management - EU Inventory Upload Flexera IT Asset Management - EU Login Page Flexera IT Asset Management - US Login Page Flexera IT Asset Management - US Batch Processing System Flexera IT Asset Management - EU Batch Processing System Flexera IT Asset Management - EU Business Reporting Flexera IT Asset Management - US Business Reporting Flexera Cloud Cost Optimization - US Flexera Cloudscape Flexera Cloud License Management - US Flexera Cloud License Management - EU Flexera IT Asset Management - APAC Restful APIs Flexera Cloud License Management - APAC Flexera IT Asset Management - APAC SaaS Manager Flexera Cloud Cost Optimization - APAC Flexera IT Visibility - APAC Flexera IT Asset Management - APAC Beacon Communication Flexera Cloud Cost Optimization - EU Flexera IT Visibility EU Flexera IT Asset Management - APAC Inventory Upload Flexera IT Asset Management - APAC Login Page Flexera Cloud Commitment Management - US Flexera IT Asset Management - APAC Batch Processing System Flexera IT Asset Management - APAC Business ReportingNeed to monitor Flexera outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/18/2026 03:43PM
The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.
INVESTIGATING
1 day ago - at 03/18/2026 03:36PM
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT
Incident End Time: March 18, 2026, 04:35 AM CT
Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
Latest Flexera outages
Flexera One - IT Visibility - EU - Inventory processing delays - about 14 hours ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
