Outage in FloQast

Folders Tab Failing to Load

Resolved Major
July 11, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating an issue causing the Folders page to fail to load. This is being given highest priority and updates will be shared as soon as we have them. Thank you for your patience while we're working on getting this resolved.
Components affected
FloQast Close The Books

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/11/2025 11:40PM

This incident has been resolved. An RCA (Root Cause Analysis) will be made available as well.

MONITORING 4 months ago - at 07/11/2025 10:49PM

We are continuing to monitor for any further issues.

MONITORING 4 months ago - at 07/11/2025 10:49PM

The issue has been identified, and the fix has been implemented. We are actively monitoring for any unexpected behavior, but we expect the application to be functioning properly again.

Thank you again for your patience while we investigated and resolved this issue.

INVESTIGATING 4 months ago - at 07/11/2025 10:11PM

We are currently investigating an issue causing the Folders page to fail to load. This is being given highest priority and updates will be shared as soon as we have them.

Thank you for your patience while we're working on getting this resolved.

Latest FloQast outages

Issue Fetching GL Balances from Quickbooks Online - 10 days ago
Unexpected Errors Throughout the App - about 1 month ago
Errors Loading Reconciliations and Folders pages - about 2 months ago
Error Loading Checklist Pages - about 2 months ago
Errors Accessing Reconciliations Page in the Admin Settings - 2 months ago

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