Outage in Florence Healthcare
Users unable to log into Production environment
Resolved MajorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/25/2025 02:25PM
We have fixed an eBinders database connection problem that was causing the Florence platform to be unavailable for around 80 minutes. The Florence Engineering team has resolved the issue and the Florence platform is now fully operational and working normally.
IDENTIFIED
8 months ago - at 09/25/2025 12:58PM
We have identified the issue and are working on the fix.
INVESTIGATING
8 months ago - at 09/25/2025 12:51PM
We are currently investigating this issue.
Latest Florence Healthcare outages
eLog and document display issues - 23 days ago
Document Preview Issue - about 1 month ago
eBinders Document Download Issues - 5 months ago
Intermittent outages - 7 months ago
Login and performance issues - 8 months ago
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