Outage in FMX

Outage

Resolved Major
March 10, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue related to our servers. We will report back when we have more information. We apologize for the inconvenience.
Components affected
FMX Web App FMX API FMX Email FMX Reporting Dashboards
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/10/2023 05:44PM

This incident has been resolved. Application performance should be back to normal.

IDENTIFIED almost 2 years ago - at 03/10/2023 05:32PM

The application is back online. However, we may see degraded performance until our system can recover from the issue. We will report back when our application performance is back to normal. We apologize for the inconvenience.

INVESTIGATING almost 2 years ago - at 03/10/2023 05:19PM

We are continuing to investigate an issue related to our servers. We will report back when we have more information. We apologize for the inconvenience.

INVESTIGATING almost 2 years ago - at 03/10/2023 05:03PM

We are currently investigating an issue related to our servers. We will report back when we have more information. We apologize for the inconvenience.

Latest FMX outages

Logging in to Mapping results in a 502 error - about 1 month ago
Database failover - about 2 months ago
Site unavailable for AT&T customers - 3 months ago
Cloud Service Provider outage - 5 months ago
Degraded performance - about 1 year ago

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