Outage in FormAssembly

Delayed Email Notifications and After Submit Salesforce Connectors on Professional and Premier Plans

Resolved Minor
March 08, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

At approximately 11:30 am EST on March 8th, customers on Professional and Premier accounts started to experience delays with email notifications and After Submit Salesforce Connectors. Remediation efforts have been put in place and we are currently monitoring the issue to ensure improvement. Note: Delays in After Submit Connectors can be temporarily alleviated by moving the connector from After Submit to Submit in the connector timeline.
Components affected
FormAssembly Emails FormAssembly Salesforce Connector FormAssembly App
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/08/2023 10:38PM

This incident has been resolved. Notifications and After Submit Salesforce connectors are running as expected.

MONITORING almost 2 years ago - at 03/08/2023 09:19PM

At approximately 11:30 am EST on March 8th, customers on Professional and Premier accounts started to experience delays with email notifications and After Submit Salesforce Connectors. Remediation efforts have been put in place and we are currently monitoring the issue to ensure improvement.

Note: Delays in After Submit Connectors can be temporarily alleviated by moving the connector from After Submit to Submit in the connector timeline.

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