Outage in FormAssembly

Inaccessible Forms List and Form Submission Error on Basic, Professional & Premier accounts

Resolved Major
November 26, 2024 - Started 25 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating reports of forms list not loading and errors when submitting forms. We apologize for any inconvenience and are working to resolve this as quickly as possible. We will continue to update here as more information becomes available.
Components affected
FormAssembly App
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 11/26/2024 08:04PM

The team has identified the issue and implemented a fix. The forms list and individual forms should now be accessible and functioning as expected.

INVESTIGATING 25 days ago - at 11/26/2024 07:00PM

We are investigating reports of forms list not loading and errors when submitting forms. We apologize for any inconvenience and are working to resolve this as quickly as possible. We will continue to update here as more information becomes available.

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